Adventure Tracking & Safety Solutions

1. Service Agreement

By using TrekTrustTrack services, you agree to these terms and conditions. Our GPS tracking and safety monitoring services are designed for outdoor adventure activities and emergency response situations.

2. Service Description

TrekTrustTrack provides real-time GPS tracking, emergency response coordination, and safety monitoring services for outdoor enthusiasts, expedition teams, and adventure companies. Services include but are not limited to location tracking, emergency alerts, route monitoring, and communication facilitation with rescue services.

3. User Responsibilities

Users must provide accurate information, maintain equipment properly, follow safety protocols, and use services in accordance with local laws and regulations. Users are responsible for their own safety and decision-making during outdoor activities.

4. Limitation of Liability

TrekTrustTrack provides tracking and communication services but cannot guarantee rescue outcomes or prevent accidents. Users participate in outdoor activities at their own risk. Our liability is limited to the cost of services provided.

5. Privacy and Data

Location data is used solely for safety and tracking purposes. We do not sell personal information to third parties. Data is shared with emergency services only when necessary for rescue operations.

6. Service Availability

While we strive for 99.9% uptime, service availability may be affected by satellite coverage, weather conditions, or technical issues. Users should not rely solely on our services for safety in emergency situations.

7. Modifications

We reserve the right to modify these terms with 30 days notice to users. Continued use of services constitutes acceptance of modified terms.

1. Information We Collect

We collect location data, contact information, emergency contacts, medical information (if provided), and usage statistics. This information is essential for providing safety and tracking services.

2. How We Use Your Information

Your information is used to provide tracking services, coordinate emergency response, communicate with you and your emergency contacts, improve our services, and comply with legal requirements.

3. Information Sharing

We share information only with emergency services during rescue operations, your designated emergency contacts when necessary, law enforcement when legally required, and service providers who assist in delivering our services.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits to protect your personal information.

5. Data Retention

Location data is retained for 12 months for safety analysis. Personal information is kept as long as you maintain an active account. You may request data deletion at any time.

6. Your Rights

You have the right to access your data, correct inaccuracies, request deletion, opt-out of communications, and file complaints with regulatory authorities.

7. International Transfers

Data may be processed in countries where we operate. We ensure appropriate safeguards are in place for international data transfers.

8. Contact Us

For privacy concerns or questions, contact our Data Protection Officer through our customer service channels.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website usage patterns.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality, user authentication, and security features.

Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics.

Functional Cookies: Remember your preferences and settings to enhance your user experience.

Analytics Cookies: Provide insights into website traffic, user behavior, and help us improve our services.

3. Third-Party Cookies

We may use third-party services that set their own cookies, including analytics providers, mapping services, and customer support tools. These cookies are governed by the respective third parties' privacy policies.

4. Managing Cookies

You can control cookies through your browser settings. You may disable cookies, but this may affect website functionality. Most browsers allow you to view, delete, and block cookies.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings.

6. Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with the effective date.

7. Contact Information

If you have questions about our cookie policy, please contact us through our customer service channels.